Privacy Policy

1. Introduction

Welcome to OpenGigs. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how OpenGigs collects, uses, stores, and protects the information you provide when using our platform.

By creating an OpenGigs account or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following information:

• Name
• Email Address
• Phone Number
• Artist or Venue profile information
• Profile photos
• Music genres and performance details
• Venue information
• Booking history
• Reviews and ratings
• Communications sent through OpenGigs

3. How We Use Your Information

OpenGigs uses the information we collect to provide and improve our services. This includes:

• Creating and managing your account
• Displaying your artist or venue profile
• Matching artists with venues
• Facilitating booking requests
• Communicating important account and platform updates
• Responding to support requests
• Improving the OpenGigs platform and user experience
• Protecting against fraud, abuse, and unauthorized activity

4. Payments

During Early Access, OpenGigs does not process payments between artists and venues. Payments are arranged directly between the parties.

If OpenGigs introduces integrated payment processing in the future, this Privacy Policy will be updated to explain what payment information is collected and how it is protected.

5. How We Store Your Information

OpenGigs uses Google's Firebase platform to securely store user account information and platform data. We take reasonable technical and administrative measures to help protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

6. Cookies and Analytics

OpenGigs may use cookies and similar technologies to improve your browsing experience, remember your preferences, and better understand how visitors use our platform.

As OpenGigs continues to grow, we may introduce analytics tools to help improve our website and services.

7. Sharing Your Information

OpenGigs does not sell your personal information to third parties.

We may share limited information only when necessary to:

• Provide OpenGigs services
• Comply with legal obligations
• Protect the safety, rights, or property of OpenGigs and its users
• Work with trusted service providers who help operate the platform

8. Your Privacy Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting OpenGigs Support.

During Early Access, account deletion requests are handled manually by our team.

9. Changes to this Privacy Policy

OpenGigs may update this Privacy Policy from time to time as new features and services are introduced. Any significant changes will be posted on this page along with the updated revision date.

10. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact OpenGigs Support.

Email: Coming Soon
Website: www.opengigs.ca